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Saturday, 16 December 2017

CCMS Central Alert Monitor, Transaction RZ20

Transaction RZ20 is a centralized alert monitor and is new with Release 4.0. With this transaction, you can monitor the servers in your landscape, such as development, QA, testing, production, and so on. You no longer have to individually log into each system to search for alerts

§  An alert indicates a potentially serious problem that should be quickly resolved. If not contained, these problems could degenerate into a disaster.

1.      In the Command field, enter transaction RZ20 and choose Enter (or choose ToolsàCCMS, then Control/MonitoringàAlert Monitor 4.0).
2.      Click the node next to the server to expand the server options.
3.      Double-click on the monitor.
4.      Look for any alerts, which are indicated in red.
5.      Click the node next to the <sid>  to drill down for additional details.
6.      Select the alert
7.      Choose Display alerts.

To get detail for the alert:
8.      Select the alert item.
9.      Choose Choose detail (magnifying glass icon).
10.  Review the details.
11.  Choose Back

To “acknowledge” the alert:
12.  Select the alert item(s).
§  Alert (red)
§  Warning (yellow)
13.  Choose Complete alerts.
§  You still have to perform a task based upon the alert.
§  “Acknowledging” the alert only means you received the alert notification, nothing else.
14.  When all alerts and warnings are acknowledged, the alert will change to green.

To get more details on the alert, you can start the analysis tool.
From the previous screen:
1.      Select the alert (for example, Page_Out)
2.      Choose Start Analysis tool.


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