How to request or create a OSS user ID in SAP

Requesting A New SAP Marketplace User ID aka “S” Number aka OSS ID

1.               You will need the first and last name, function, department, department title, language, telephone number, language, and email address of the person(s) being added as these are all required fields.

2.               Log on to the SAP Marketplace using an OSS ID with Administration rights – http://service.sap.com/user-admin.

3.               From the left navigational tree, click on Maintain User Data → Request new users.  You may be asked for your OSS ID and password again, dependently on your point of original logon.

4.               On the User Data Maintenance screen, fill in the gathered information from step #1.  Then press Save.  You may or may not receive a confirmation message.

5.               You may now log off the SAP Marketplace.

      Checking A New SAP Marketplace User ID aka “S” Number aka OSS ID

1.               Log on to the SAP Marketplace using an OSS ID with Administration rights – http://service.sap.com/user-admin.

2.               From the left navigational tree, click on Maintain User Data → Display requested users.  You may be asked for your OSS ID and password again, dependently on your point of original logon.

3.               On the User Data Maintenance screen, you will see a list of your mostly recently generated OSS IDs.  If the user ID you are seeking does not appear on the screen, you can fill in any of the information allowed in the top row to performa a search.

4.               Verify the status of the OSS ID for which you are looking.  If the Statusreads Successful, and both the User IDand Initial Password fields contain legitmate data, your OSS ID has been generated and you can pass the information on to your user. 

If the Statusreads “Requesting…”, your OSS ID has not been generated so come again later to check the status.  If the Status makes reference to some type of error condition, please open an OSSproblem to get it resolved.  The normal turnaround for an OSS ID generation is eight hours or less.

5.               You may now log off the SAP Marketplace.