How to change Authorizations of OSS ID in SAP

Changing the Authorizations for an Existing SAP Marketplace User ID

      aka “S” Number aka OSS ID

      ***The vast majority of your OSS ID users have enough privileges to

      perform their SAP Marketplace tasks without any additional rights

      granted to their user ID.

1.               Log on to the SAP Marketplace using an OSS ID with Administration rights – http://service.sap.com/user-admin.

2.               From the left navigational tree, click on Maintain User Data → Search and maintain users.  You may be asked for your OSS ID and password again, dependently on your point of original logon.

3.               On the User Data Maintenance screen, click Search for an entire list of your SAP Marketplace users, or fill in the provided fields to help narrow your search, pressing Search when you are ready.

4.               From the second User Data Maintenancescreen, click on the Surname of any user you wish to change.

5.               On the next User Data Maintenance screen, click on the Authorizations tab, and then click the Edit button on the bottom of the displayed section.

6.               From the resulting User Data MaintenanceAuthorization objects overview screen, click on a line you want to change.  For example, if you want the OSSID to be able to create new OSS problems with SAP, click the Create Customer messages “on” box at the far left to the line.

7.               On the resulting User Data MaintenanceCreate Customer messages screen, click “on” your option – Customer if you want the user to be able to open problems for any SAP Instance you own, or select a specific Installation(s) for only, say, CRM instances.

8.               Click the Add button at the bottom of th page, and you will be returned to step #6.  Repeat as many times as you need to do so in order to change the OSS ID to your requirements.

9.               When all the changes have been completed, make sure you are at the same screen as in step #6 and click Save.  You should get a screen thanking you and saying that your changes have been saved.

10.           You may now log off the SAP Marketplace.