Problems with SAPGUI

Problems with SAPGUI:

Note: code page specify the types of languages installed on the systems. Default code page 1100 supports English and German. This is also referred as non-Unicode.

Unicode support around 90000 characters supporting all the languages. But we need to install the respective language using transaction SMLT.

 à SAP is SCP (Single Code Page) 1100.

 

1)      Characters are not displayed properly.

2)      GUI DDL are corrupted (Dynamic Link Layer)

3)      GUI is outdated (so you need to upgrade)

4)      Logon.ini files are missing

5)      Cannot connect to my application server?

·         Client does not exist (000,800) or client exist but it is block

·         User id does not exist or user exists but it is locked.

·         Password mismatch or caps lock

·         Logon to the system using language i.e., not installed

·         Host is not reachable i.e., application server might not be started.

·         It is started but we are connecting to different instance number ( 2 digits number)

·         The router entries are not valid

·         Message server is not reachable to identify the least loaded server and the request is timed out.

·         Reasons could be  :

sapmsg.ini doesn’t exist

Message server port is blocked or not reachable.

6) How to disable editing SAPGUI by end-users?

R)     Instead of providing SAPGUI, provide SAP logon pad.

7) Problems with special character sets?

 R) e.g.: I am trying to login to a language (chainies) which is installed on the system, but the characters are not displayed probably.

  a) Go to visual settings and select the language which is logged on

  b) Check whether GUI requires an update or upgrade.

8) Login to sapgui it is throwing an error program not found or Dynpro_not_found?

R) When we apply patches the main screen is modify and GUI could not reach the main page. This is due to problem in the patch application.

Note: In order to communicate with GUI we need to use only users of type dialog (it should not be system, communication, reference user)

9) Menus are not displayed properly, fields or buttons are missing or menus behave erroratical?

R) Go to visual design and set the system to logon language

10) How to download GUI?

 R)  www.service.sap.com/swdc  (software download center)

Note: network problems from GUI to application server prevents login

Ex: due to low bandwidth, select low speed connection to suppress GUI’s

Note: The application servers could not trace the problems in the TCP layer therefore we need to check in SAPGUI level.

Note: SAPGUI disappears with out living any message probably this could be due to virus are checking the setting of GUI.

Note: GUI icon on the desktop is missing, copy the GUI icon from the installation directory and paste to the icon on the desktop.

Note: GUI does not specify any error message increase the trace level in GUI and check the flow of user request.

Note: Some of the icons are deactivated probably the user does not have authorization

Note: Do not turn off sapgui crash in the registry.

11) Problems with 7.10?

R)  It is release recently and SAP is added rising the bugs reported by customer from time to time. Each GUI version has its own version and patch levels.

12) Document the frequently occurred errors in to a knowledge based so that end-users looking to KB (knowledge base) before the report an error.

13) Using sapgui icon not use the following

1)      BEX (Business Explorer)

2)      SAP Scripts

3)      Some parts of CRM.

R) While installing GUI you need to select various components to get the above functionalities.

Ex: select BI; select GUI for development, CRM to get the above functionalities.

Note: ticked means problem on request.